Conditions of Freight Carriage

Conditions of Carriage

All goods are transported subject to the following conditions:

VESSEL DEPARTURES PRIOR TO 12 NOON

  • Freight receiving for a particular destination is on the day prior to the vessels departure. Goods received on Saturday will be transported on Monday.
  • All freight will be secured in containers overnight with container loaded onto ship the following morning.
  • ONLY freight of an emergency nature may, or may not be accepted on the morning of departure. These cargos will be transported on deck and Bahamas Ferries accepts NO responsibility for such freight.

VESSEL DEPARTURES POST 12 NOON

  • Freight receiving is on the day prior and on the day of vessel departure from 8:00am till three(3) hours prior to vessel departure.
  • No freight will be accepted inside three(3) hours of vessel departure.
  • All freight will be secured in containers and loaded onto the ship.
  • ONLY freight of an emergency nature may, or may not be accepted on the morning of departure. These cargos will be transported on deck and Bahamas Ferries accepts NO responsibility for such freight.

 

  1. Use of this ticket constitutes acceptance of and agreement to be bound by all the terms and conditions printed heron and acknowledgement that the person who purchased the ticket was acting as the agent for the passenger.
  2. The carrier, its servants and agents shall not be liable for loss, damage, delay or injury caused (Where or direct or indirect) to any property or any person arising out of, or in any way incidental to the carriage of passenger or vehicles or other goods or whatsoever description or any services ancillary thereto or any activities on or in the vicinity of the vessel including embarking and disembarking, whether resulting in whole negligence or misconduct of the carrier, its servants or agents.
  3. Any oral representation made by any person concerning the liability of the carrier, its servants or agents shall not be binding.
  4. The carrier in making the contact contained herein is and shall be deemed to be acting as agents or trustee for the benefit of all persons or corporations who are or might be the carrier’s servants or agents and all such persons shall to this extent be deemed to be parties to the contract.
  5. All persons shall obey instructions (when and if given) by employees of Bahamas Ferries Ltd.
  6. The carrier reserves the right to decline transport to any person, vehicle or goods without assigning any reason, or to cancel or vary any scheduled trip without notice.
  7. All warranties implied herein by virtue of any legislation are included only to the extent that they are applicable to the contract with the purchases and may not be excluded from it.
  8. When a customer (Sender) presents an unaccompanied package for transport between ports of service he/she must produce a valid Bahamas Government issued photo identification to substantiate their identity.
  9. Upon arrival in a port, all COD vouchers are paid for in full before goods will be surrendered to the recipient AND that the recipient provides a valid Bahamas Government issued photo identification to substantiate their identity AND that the recipient signs off on the voucher copy substantiating their receipt of the same.
  • Any item not received on the Island and returned to Nassau will at the customers request be sent on the next outgoing manifest together with the item freight cost doubled.
  1. Minimum Freight charge is $2.00
  2. Under no circumstances will a envelope containing money be accepted.
  • No cargos will be accepted if they are not appropriately wrapped/packaged for transportation.
  • Payment is to be via cash, cheque or on account.
  1. Cheques may only be accepted in accordance with the company ‘Cheque Acceptance Policy’.
  2. Accounts may only be written for account customers. All accounts must be accompanied by a P.O.
  • The only permissible cargos to be shipped on vessel deck are individual items too large to be accommodated in containers or on trucks.
  1. BF does not accept any responsibility for the storage or transportation of fragile cargos such as glass, mirror, porcelain, ceramic or electronic equipment.
  2. BF does not accept responsibility for the storage or transportation of perishable cargos such as vegetables, fruit, meat or seafood. A waiver The shipping receipt will be signed by the customer declaring same to be true and releasing Bahamas Ferries from any liability.
  • On FAMILY ISLANDS – any uncollected items are to be returned to Nassau.
  1. In NASSAU – any unclaimed items will be secured in ground storage or ground reefer containers. Items will be held for 48 hours and then discarded. If an item should become spoilt within the 48 hours, it will be discarded immediately.
  2. Bahamas Ferries accepts NO responsibility for freight not received by the recipient upon the vessel arrival at the destination.
  3. Sundays and public holidays are non-freight days and as such Freight offices shall be closed and no freight shall be transported on vessels.

 

Family Islands Freight Department

  1. Hours of operation on the dock are one(1) hour prior to the ship arriving through to the ships departure and all freight is dealt with.
  2. Once the passengers and vehicles have been unloaded, the freight handling will begin. This will be done on shore and back and away from the vessels ramp.
  3. One or more of the ships crew will be made available to assist the agent with their duties.
  4. All freight that originates from an Out Island is to be priced. This includes both prepaid and C.O.D. freight.
  5. All items received for shipment back to Nassau should be prepaid where possible.
  6. Any item received for shipment back to Nassau on a C.O.D. basis should be marked ‘UNPAID’. Under the word unpaid should be written the freight charge. This should all be written in heavy red marker

Compliants

A completed ‘Customer Complaint Form’ together with a copy of ticket, description of goods and report from Agent must be sent to the Operations Manager for investigation