FAQ

We welcome same-day ticket purchases if available, with check-in one hour before sailing. Advanced bookings recommended at least two days in advance.

Tickets can be purchased online. For more information, please visit our contact page.

We are cashless. We accept all forms of credit/debit cards, wire transfers and company cheques. Full payments are required to process bookings.

Yes, we offer a group discount for 20 people or more travelling roundtrip together. Advance bookings of one week is required. The group discount does not apply during black-out periods (holidays and regattas). The group discount does not apply to vehicles.

Visit our Career Opportunities page for more information or submit resumes to hr@bahamasferries.com.

Yes, we can provide a charter. For more information, email sales@bahamasfreight.com.

Yes, we rent our vessels for Commercial Charters and Group Charters. Vessel rentals are based upon availability and restrictions apply. For more information, contact the Commercial Sales Department.

• Each passenger is allowed one small carry on. The carry on must be able to fit comfortably under the seats. Carry-ons are not to be kept in seats.
• Each paying passenger is allowed two free checked pieces – weight up to 45 pounds. (Restrictions apply).
• Passenger extra luggage cost begins at $13 per piece. Oversize luggage and any luggage paid at the vessel begins at $26 per piece. These items are to be properly packaged for shipping.
• Anything over the two pieces will incur additional fees.
• Any meat item not properly packaged will not be accepted.
• All coolers over 48 quarts are considered as oversize and must be shipped as freight.
• Bicycles, Surfboards, Windsurfers are considered as oversized luggage and must be shipped as freight.
• Televisions, AC Units, Batteries, Car Parts, Construction Materials, and Speakers are some of the items considered as freight.

Bahamas Ferries reserves the right to determine if an item presented as luggage can or cannot be accepted as such.

Yes, we allow dogs to travel on the outside deck. The dog must be in a kennel or on a leash. The cost for dogs begins at $19.00 and up depending on the size of the dog. If the dog is being sent as freight, we are unable to provide this service to Freeport.

The cost is $256.00 per adult and $185.00 per child (2–11 years) for roundtrip travel, and $138.00 per adult and $103.00 per child (2–11 years) for one-way travel. Taxes included.

We do not sail to Big Major Cay, Exuma, home of the swimming pigs. We do sail from Nassau for George Town, Exuma on Mondays. However, this is only a freight service currently.

The drive from the Lynden Pindling Airport to the Bahamas Ferries Terminal at Potter’s Cay Dock is an estimated 45 minutes – 1 hour drive depending on traffic.

Tickets are e-tickets and can be reissued with identification at the time of travel. If the ticket is stolen, we recommend that it is reported to the police. Notification is required to place a hold on the tickets.

All tickets are valid for travel for one year from the date of purchase. To avoid loss of ticket, a notification of change or cancellation is required 24 hours prior to sailing date to the Reservations Department. Should the date of travel pass, there will be a penalty to reissue each ticket. The reissue fee is $25.00 per ticket.

• A passenger who will not make a sailing once they have a booking confirmation must make a request to change their reservation no later than 24 hours prior to travel.
• A ticket once purchased is still valid and can be rebooked, once notification has been received that the passenger is unable to make the booked sailing within the allotted time.
• Any passenger who changes their reservation will incur reissue fees as well as any changes to the cost of the ticket at the time of reissue.
• Any passenger who has not given notification within 24 hours will lose the full value of the route of the booking for all NO SHOW passengers.
• Should a passenger not be able to make the sailing, acceptable notice is via email or confirmation by phone.

Yes, we ship vehicles to all our destinations (Abaco, Eleuthera, Exuma, and Grand Bahama). The size of the vehicle and the destination would determine the cost. For freight schedule and pricing please visit our freight schedule page.

Yes, there is a reissue fee for vehicles – $75.00 VAT Inclusive and commercial equipment – $200.00 VAT Inclusive to all ports.

Yes. We offer freight service between Freeport, Grand Bahama and Marsh Harbour, Abaco. For freight schedules please visit our freight schedule page.

For freight schedules, please visit our freight schedule page.